But until now, we will continue to leave horrible reviews for a truly horrible service. Maybe one day this company will cease to exist due to its disgusting business practices and complete apathy towards its customers' problems. It disappoints me that respectable companies such as Tableau are associating themselves with this service, but they need a secure testing environment. If there were even 1 decent other option I would never consider any Pearson product again. It shocks me that after all these years a true competitor has not arisen to knock down Pearson. Pearson needs to get themselves into the 21st century where you can't just walk all over customers anymore without backlash. Ask yourselves why people dislike you so much. A company with this percentage of poor customer service reviews really needs to do some introspection and find out why it is so dysfunctional. Load times, glitches, and most of all flat out incompetence from the top down. Tell us about yourself and your issue, then we will provide the channels available to assist you. Users must create a Pearson Vue account to have access to this feature. Live online chat with a Pearson Vue agent is also available Monday through Friday from 8 a.m. Pearson VUE Email: You can also contact Pearson VUE Customer Services. Customer service may be reached via email by clicking the appropriate link on the website expect a response within three to four business days. Throughout my academic career, I have been asked to use Pearson a few times, and it is always a genuinely horrible experience. Pearson VUE Customer Services are available 9am to 6pm local time, Monday to Friday. Pearson's "customer service" is some of the worst i have ever experienced in my life.
Enquiry to previous call was lengthy, and in the end was a transfer to this line. Customer service officer female 40s sounding. 5.30p.m.I am in the same boat with most of the others in this review section. Pearson Vue / Pearson Education - Bad customer service: deliberately hung up halfway after scolding customer for interrupting speech. To reproduce copyright material from a Pearson Australia product, please follow this link for specific details.Įmail: (03) 9007 2711 (open business days 8.00a.m.
View our Accessibility requests page for the forms to complete your request. NES customer service contact information Email: Send us a message: Phone: (800) 778-5315 (toll free, US and Canada only) Mon to Fri: 8:00 a.m. You must complete registration (i.e., successfully purchase the testing window) PRIOR to scheduling your appointment with Pearson VUE. If needed, use the self-help links here to reset your username or password. Get started by signing in to your Pearson VUE account. Phone:+61 (03) 9007 2711 (open business days 8.00a.m. We encourage you to schedule/purchase your exam online. We will provide electronic copies of our publications to students with specific learning requirements, provided they have met the institution criteria for assistance and agree to the conditions of use. To reproduce copyright material from a Pearson Australia product, please follow this link for specific details. Website: /getsupport/s/Ĭontact your Schools Educational ConsultantĬontact your Higher Educational Consultant